Privacy Policy

At ENRGY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website www.enrgy.co.uk, book classes, and make purchases.

1. Information We Collect

We collect personal information that you provide to us when you:

Book fitness classes through our website
Purchase products from our online store
Subscribe to our newsletter or marketing communications
Fill out forms, surveys, or interact with our website

The personal information we may collect includes:

Contact Information: Name, email address, phone number, and shipping/billing address
Payment Information: Credit card details or other payment information (Note: Payment details are processed securely through third-party payment gateways and are not stored on our servers)
Class and Service Preferences: Details regarding your fitness goals, class bookings, and any other preferences you provide
Device and Usage Data: IP address, browser type, operating system, and data related to how you interact with our website (e.g., pages visited, time spent, etc.)

2. How We Use Your Information

We use your personal data for the following purposes:

To Provide Services: To process your class bookings, transactions, and fulfill any product orders you place.
To Communicate with You: To send confirmation emails, booking reminders, and promotional offers (only if you've opted in).
To Improve Our Website and Services: To analyse how users interact with our website and optimise user experience.
To Maintain Security: To detect, prevent, and address technical issues and to protect the integrity of our website.

3. How We Protect Your Information

We employ a range of security measures to protect your personal information from unauthorised access, alteration, or disclosure. These measures include:

Using secure sockets layer (SSL) encryption technology for online transactions
Regularly updating security protocols to ensure data protection
Limiting access to your personal data to authorised personnel only

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with the following entities in specific situations:

Third-Party Service Providers: We may share your information with trusted service providers who assist with payment processing, class booking systems, and shipping services. These companies are required to protect your data and use it only for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a court order.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You may ask us to delete your personal data in accordance with applicable laws.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

To exercise your data rights, please contact us at contact@enrgystudio.co.uk.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, track website usage, and improve our services. You can manage cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: